As Uptick’s Director of Operations, Hannah builds and improves the systems that keep our team working efficiently to serve our clients well and help their businesses grow.
Hannah received her degree in Family Services from the University of Alabama. Upon graduation, she joined Uptick as a Marketing Coordinator, serving alongside our Marketing Consultants. She built that team from the ground-up, transitioned to Operations and helped manage it, and now serves as the Director of Operations for our agency.
In her role, Hannah leads Uptick’s Operations Department and oversees our production teams, giving each the processes, training, and support they need. She also works closely with Uptick’s Leadership team to review processes, problem-solve challenges, and determine when a workflow or approach needs to change.
With years of marketing experience under her belt, Hannah has expertise in creating SOPs, creating and implementing workflows, managing and training teams, and finding practical ways to solve complicated problems. She’s certified in HubSpot CRM and knows her way around QuickBooks. Because of her operational acumen, she won the 2025 AAF Birmingham TEN Award for Production.
When not at work, Hannah embraces her nostalgia by occasionally revisiting her childhood MySpace page or enjoying classic cheesy movies like Hot Rod or The Pink Panther. She likes to spend time with friends, quote Disney movies line by line, and take walks to clear her mind after a busy day.