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Job Title: Account Manager

Job Type: Full Time / Salaried

Reports To: Marketing Consultant Manager

As an Account Manager, your primary job is to support a Marketing Consultant by helping them provide outstanding service to their clients. This will include attending meetings, assisting with client communication, and directly managing a select group of clients under the supervision of a Marketing Consultant. While you may act as the lead on these accounts, you will still have an MC heavily involved in those accounts and meetings.

Responsibilities: 

• Support a Marketing Consultant by helping them provide outstanding service to their clients. This may include attending meetings, assisting with client communication, and checking projects in Teamwork as needed.
• Directly manage a select group of clients under the supervision of a Marketing Consultant.
• Lead weekly and monthly meetings for your group of clients, providing consultation on analytics to ensure progress on marketing campaigns.
• Manage client communication through email, addressing inquiries and providing timely responses.
• Engage with clients via phone calls, in-person visits, and email to foster effective communication.
• Generate and review weekly analytics reports for each of the clients you are managing. You may also be asked to do this for a Marketing Consultant if needed.
• Assist in the direction and strategy of all creative campaigns, ensuring alignment with client objectives and overall marketing goals.
• Submit support tickets for production tasks based on client requirements as needed (this will be a Project Manager responsibility first, but there may be times you need to step in).
• Create strategies for the clients you are taking the lead on, and assist the MC with strategies for their clients as needed.
• Create addendums for strategy changes and upsells and send them to the client for approval.
• Identify potential business opportunities within existing client relationships.
• Reconcile services billed with services provided, and communicating with internal staff to make sure the client’s budget and billing match the services provided
• Stay informed about the latest marketing trends and advise clients on best practices.

If you don’t find a position that matches your interests, feel free to upload your resume here. If your qualifications align with future openings, we’ll reach out to you directly.