We Believe in Our Amazing People

Uptick Marketing has an incredible team of passionate, hardworking individuals who truly care about one another and succeeding for our clients. Check out our culture page to learn more about working at Uptick.

If we have an open position, it will be listed below.

 


Customer Success Specialist

Part Time

On-Site Required

Reports to: VP of Business Development

Uptick is hiring a Customer Success Specialist to support our Business Development team. 

The main responsibilities of this role will include:

  • Fielding emails from potential clients and sending responses as needed in coordinating any meetings with Business Development team members
  • Scheduling all meetings from first touchpoint to strategy meeting to kickoff meeting with the team
  • Helping with marketing strategy creation for each potential client
  • Using Adobe InDesign to create a custom proposal for each potential client (training provided)
  • Managing leads in Teamwork CRM each day with correct dates, any updated notes, appropriate tasks, and coordinating with other Business Development team members within the platform
  • Writing of hand-written thank you cards to potential clients and creation/sending of swag boxes following meetings
  • Management of Kickoff Meeting onboarding process within Teamwork CRM and with new client
  • Sending in support tickets occasionally

The ideal candidate will be:

  • Extremely organized
  • A lover of variety, as no day will be the same
  • An outstanding communicator, both verbal and written
  • Process-driven — not just in following processes but creating them
  • Proactive in taking initiative with their work
  • Flexible and adaptable
  • A great critical thinker who can decide on the best course of action in a given situation
  • Good at building and maintaining relationships — warm, empathetic, and friendly

Bonus points for prior experience in marketing or at an advertising agency.

Ready to Apply? Great!

Send the following to careers@uptickmarketing.com (applications that do not contain all of these items will be discarded):

  • Resume
  • Cover letter
  • Your Myers-Briggs type and your Enneagram type (if you don’t know them, you can take the Myers-Briggs here and the Enneagram here)—we don’t use this information to put you in a box, but rather we use it to get an idea of how you function and what drives you

Digital Advertising Specialist

Some Experience Preferred / Full Time

On-Site Required

Reports to: Digital Advertising Manager

The Digital Advertising Specialist will fulfill Uptick’s customer-first, growth-oriented mission statement by focusing on helping businesses optimize their online advertising strategies. This person must be detail-oriented and strategic, demonstrate good time management skills, and work well with a team. Mastery of these skills will be important in order to launch advertising campaigns on time, stay on top of budgets, and work with Marketing Consultants (MCs) to manage ongoing client accounts.  

Responsibilities and Duties:

  • Forecast search volume and preliminary keyword research (work with sales team to recommend advertising strategy for sales pitches & ensure that the entire advertising plan is tailored to different steps in the sales funnel)
  • Attend client kickoff meetings
  • Understand clients’ unique business goals
  • Help define advertising success (KPIs)
  • Set and attend weekly strategy meetings with MCs to decide on action items to manage client accounts
  • Work with AR to review unpaid accounts
  • Crosstrain other Uptick employees to create department stability 
  • Manage the Pay Per Click (PPC) process:
    • Obtain or create Google Ads account
    • Conduct keyword research
    • Strategize campaigns and ad groups
    • Write creative ads, or delegate to be written
    • Plan & implement conversion tracking strategy
    • Set up call tracking numbers
    • Launch in a timely manner and follow up
    • Weekly maintenance of accounts
  • Manage the Behavioral advertising process:
    • Build audience based on customer’s interests, search keywords, browsing habits, and the sites they visit
    • Understand what conversions are valuable
    • Set up call tracking
    • Ensure successful campaign launch – budget, start date, location, specific geotargeting addresses, landing page, conversions, ads
    • Work with MC to monitor campaigns
  • Manage the Retargeting (Facebook and Web) process:
    • Follow process to set up campaign, which includes discussions with PM, MC, and Graphic Designer
    • Setup audience tracking pixel
    • Determine budget, location targeted, landing page, trigger pages being retargeted (entire site or only a few)
    • Set up conversions and call tracking
    • Launch successfully
    • Maintain/tweak accounts with MCs
  • Manage the Social Media advertising process:
    • Follow process to set up campaign, which includes discussions with PM, MC, and Graphic Designer
    • Add Facebook Pixel to client’s website
    • Build audience based on customer’s interests and demographics
    • Understand what conversions are valuable
    • Setup Conversion tracking
    • Set up call tracking
    • Ensure successful campaign launch – budget, start date, location, specific geotargeting addresses, landing page, conversions, ads
    • Communicate with the platform representatives
    • Work with MC to monitor campaigns

Preferred Qualifications: 

  • Previous experience in digital advertising, preferably with an agency or similar
  • Certifications: Google Ads Certified, as well as proficiency in Google Analytics, Retargeting platforms, Facebook Business Manager, Google Tag Manager and other industry tools (such as call tracking)
  • Outstanding ability to think creatively and strategically
  • Ability to identify and resolve problems
  • Excellent verbal and written communication
  • Ability to work on a team and independently
  • Strong organizational, time management, and analytical skills
  • Ability to adhere to Uptick’s company values

Ready to Apply? Great!

Send the following to careers@uptickmarketing.com (applications that do not contain all of these items will be discarded):

  • Resume
  • Cover letter
  • Your Myers-Briggs type and your Enneagram type (if you don’t know them, you can take the Myers-Briggs here and the Enneagram here)—we don’t use this information to put you in a box, but rather we use it to get an idea of how you function and what drives you

 


 

Marketing Coordinator

Full Time

On-Site Required

Reports To: VP of Business Development

Uptick is hiring a Marketing Coordinator to support our team of Marketing Consultants as they provide outstanding service to our clients. 

The main responsibilities of this role will include:

  • Fielding emails from clients and sending responses as needed
  • Sending in support tickets for production tasks based on client requests
  • Following up on support tickets to make sure they are on schedule
  • Sending production items to clients for approval, following up with clients on approval, and handling edit requests
  • Creating weekly analytics reports and sending them to clients
  • Reconciling services billed with services provided, and communicating with internal staff to make sure the client’s budget and billing matches the services provided 

The ideal candidate will be:

  • Extremely organized
  • A lover of variety, as no day will be the same
  • An outstanding communicator, both verbal and written
  • Process-driven — not just in following processes but creating them
  • Willing to offer upsells when appropriate
  • Flexible and adaptable
  • A great critical thinker who can decide on the best course of action in a given situation
  • Good at building and maintaining relationships — warm, empathetic, and friendly

Bonus points for prior experience in marketing or at an advertising agency.

Ready to Apply? Great!

Send the following to careers@uptickmarketing.com (applications that do not contain all of these items will be discarded):

  • Resume and a link to your LinkedIn Profile