google my business reviews

How to Reply to Negative Reviews on Your Google Business Profile

Online reviews can help your business attract new customers. As people provide valuable feedback on your profile, this could have an effect on how others view your business. This said, not every review has nice things to say; you’re bound to receive both positive and negative reviews. Respond to these reviews in the proper manner…
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How to Reply to Positive Reviews on Your Google Business Profile

NOTE: As of December 2021, Google My Business (GMB) is now Google Business Profile (GBP). This article has been updated from the original postdate of November 11, 2021 to reflect this new name change and relevant information.   Google Business Profile (GBP), formerly Google My Business, allows you to respond when people leave positive or negative reviews….
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